Get in Touch
Questions about products, pricing, or custom orders? We're here to help.
Request Free Samples
Test products in your restaurant before committing to bulk orders. Available for most items at no cost for serious inquiries.
Include "sample request" in your message below with the products you'd like to try.
Send Us a Message
Quick Links
For Enterprise & Multi-Location
Large orders or custom solutions? Connect directly with Shure Hospitality Wholesale for dedicated enterprise support.
Visit Shure HW →How to Contact Restaurant Supplies Direct
Whether you're placing your first order or managing supplies for multiple locations, our team is here to help. We offer multiple ways to connect based on your needs and timeline.
For immediate questions or urgent orders, call us at (310) 243-6757 during business hours (Mon-Fri 8am-6pm PST). Our phone support team can provide real-time pricing, check stock availability, and process rush orders.
For custom quotes and detailed inquiries, email us at info@restaurantsuppliesdirect.com. We respond to all emails within 24 hours and can provide detailed pricing, product recommendations, and shipping estimates.
Los Angeles area restaurants can access same-day delivery, local account management, and warehouse pickup through our partnership with Shure Hospitality Wholesale. Learn more about LA services.
Frequently Asked Questions
What are your business hours?
Phone support is available Monday-Friday 8am-6pm PST. Email support operates 24/7 with responses within 24 hours. LA warehouse pickup available Monday-Friday 7am-4pm.
How quickly can you fulfill an urgent order?
Most in-stock items ship within 1-3 business days. Los Angeles area customers can qualify for same-day delivery on urgent orders. Call us for rush order availability and expedited shipping options.
Do you provide product samples?
Yes! We offer product samples for most items, especially for custom printing orders. Contact us with your sample request and we'll arrange to send them to you, typically at no cost for serious inquiries.
Can I visit your warehouse or showroom?
Yes! Los Angeles area customers can schedule visits to our warehouse to view products, pick up orders, or meet with our team. Contact us to schedule an appointment.